Overview
Glass N Go LLC respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect information submitted through Glassngola.com, quote requests, appointment requests, phone calls, text messages, and other customer communications.
Information We Collect
We may collect your name, phone number, email address, service address or city, preferred appointment information, vehicle year, make, model, VIN if provided, glass type, damage description, uploaded photos, and any other information you choose to send us.
How We Use Information
We use customer information to respond to quote requests, schedule appointments, provide service updates, confirm vehicle and glass details, communicate about customer care, improve our website, and maintain business records.
SMS and Phone Communications
If you provide your phone number and agree to receive text messages, Glass N Go LLC may send SMS messages about quotes, appointments, scheduling, service updates, and related customer care. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP, or request help by replying HELP.
No Sale or Sharing of SMS Consent
Glass N Go LLC does not sell, rent, or share your personal information for third-party marketing. SMS opt-in consent and text messaging originator data will not be shared with any third party or affiliate for marketing or promotional purposes. This includes phone numbers, consent records, and messaging history related to SMS communications.
Service Providers
We may use trusted service providers to help operate our website, manage communications, process requests, or provide business support. These providers may access information only as needed to perform services for Glass N Go LLC and are not permitted to use it for their own marketing.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect customer information. No website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Data Retention
We keep customer information for as long as needed to respond to requests, provide service, comply with legal obligations, resolve disputes, and maintain business records.
Your Choices
You may ask us to update, correct, or delete your information, subject to legal and business recordkeeping requirements. You may opt out of SMS messages at any time by replying STOP.
Children's Privacy
This website is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
Glass N Go LLC may update this Privacy Policy from time to time. Updates will be posted on this page with a revised last updated date.
Contact
Questions about this Privacy Policy may be directed to Glass N Go LLC through Glassngola.com.